1. Scope
This policy applies to ScanPlus Edu, its website, dashboard, support channels, and product-specific public experiences.
2. Information We Collect
We collect account and organization information required to provide the service. Product operational data may include:
- student and guardian records
- classes, sections, and subjects
- attendance records
- fee plans and payment history
- student and institution documents
- staff roles and attendance
Public and support interactions may include:
- institution contact information
- support form submissions
- website usage and diagnostic information
3. How We Use Information
- provide and secure the service
- authenticate users and enforce permissions
- process subscriptions and support requests
- send service, verification, receipt, or reminder emails
- diagnose errors and improve reliability
5. Retention and Deletion
Information is retained while an account is active and as reasonably required for security, legal, billing, backup, and operational purposes. Account owners may request deletion subject to applicable obligations.
6. Security
We use access controls, password hashing, encrypted transport, backups, and operational safeguards. No internet service can guarantee absolute security.
7. Your Choices and Rights
Depending on applicable law, you may request access, correction, export, restriction, or deletion of personal information by contacting support.
8. Contact
Privacy questions can be sent to support.scanplus@gmail.com.