Help for school / college erp
Find the right area, describe what is happening, and include the relevant organization and record details.
Academic setup
Classes, sections, subjects, teachers, and academic years.
Student management
Admissions, profiles, documents, class assignment, and promotions.
Attendance & fees
Attendance sessions, fee plans, collections, and pending amounts.
Reports & staff
Staff permissions, staff attendance, and institution reports.
Contact support
Include your account email, organization name, the page you were using, and the exact error or unexpected result.
Open contact formBefore contacting support
- Confirm you selected the correct organization.
- Refresh the page and retry the action once.
- Check that your staff role includes the required permission.
- Capture the exact message and the time it occurred.
Common questions
Which institutions can use ScanPlus Edu?
Schools, colleges, coaching institutes, and tuition centers can configure the platform around their classes and staff.
Can teachers take attendance?
Yes. Authorized staff can record daily class attendance or subject attendance and review history.
Can we track pending fees?
Yes. Fee plans, collections, payment history, and pending balances are available in the education workflow.
Can we manage multiple institutions?
Supported plans can include multiple institution records under the same owner account.